Privacy Policy

At 11zeroPB, your privacy matters. This policy explains how we collect, use, protect, and share information when you visit our website or use our marketplace services.

If you have any questions, reach out to us at support@11zeroPB.com.

1. What This Policy Covers

This Privacy Policy applies to:

1.1. The 11zeroPB website
1.2. Any services, tools, or communication channels connected to 11zeroPB
1.3. All interactions between you (the user) and our platform

2. Information We Collect

When you interact with our site, we may collect:

2.1. Your name and email
2.2. Account login details (username, password)
2.3. Shipping and billing addresses
2.4. Listings you post (including descriptions and photos)
2.5. Any messages or feedback you send us

Payment Information

2.6. Payments on 11zeroPB are processed by Stripe. While we don’t store your payment card details ourselves, we may collect transaction metadata (e.g., amount, date, method) tied to your activity.

3. How We Use Your Data

We use your personal information to:

3.1. Let you create an account and manage listings
3.2. Facilitate sales, purchases, and payouts
3.3. Provide customer support
3.4. Communicate updates, offers, or changes to our services
3.5. Analyze usage trends to improve the platform

We process your data based on:

3.6. Your consent
3.7. Our legitimate business needs
3.8. Legal obligations

4. Sharing Your Information

We only share your data when necessary:

4.1. With service providers (like Stripe or hosting providers)
4.2. To comply with legal requests or prevent fraud
4.3. When you explicitly authorize sharing (e.g., when completing a transaction)
4.4. We never sell your personal data.

5. Cookies and Tracking

We use cookies and similar tools to:

5.1. Remember your preferences
5.2. Track how users interact with the site
5.3. Improve performance and experience

You can adjust your browser settings to decline cookies, but some site features may stop working properly.

6 How We Store and Protect Data

We take reasonable steps to safeguard your information, including:

6.1. SSL encryption
6.2. Secure password storage
6.3. Access control for administrative tools

That said, no method is 100% secure. Please use caution when sharing data online.

7. Your Rights and Choices

Depending on your location, you may have the right to:

7.1. Access or update your personal info
7.2. Request deletion of your data
7.3. Opt out of non-essential emails

To exercise these rights, contact support@11zeroPB.com.

8. Minors

8.1. 11zeroPB is intended for users aged 18 and over. We do not knowingly collect data from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal data, contact us and we will delete it.

9. Security Incidents

If we become aware of a data breach or unauthorized disclosure of user information, we will take immediate steps to:

9.1. Investigate the issue
9.2. Notify affected users and regulators (if required)

Cooperate with law enforcement as needed

10. Changes to This Policy

10.1. We may update this Privacy Policy occasionally to reflect changes in laws or how we operate. When we do, we’ll post the new version here with the updated date. Continued use of the site means you accept the changes.

11. Contact

For questions, feedback, or privacy-related requests, email: 📩 support@11zeroPB.com